Returns & Exchanges
At Hyperlite, we take pride in the craftsmanship of our home essentials and want you to be completely satisfied with your purchase. If a product doesn't perfectly fit your space, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all hardware and instruction manuals are included to avoid restocking fees.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned home goods, we will process your refund to the original payment method within 5-7 business days.
